Introduction
At QuickBillInvoice ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our invoice automation platform and related services.
By accessing or using QuickBillInvoice, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access or use our services.
1. Information We Collect
1.1 Personal Information
We collect personal information that you voluntarily provide when you:
- Create an account
- Use our invoice generation services
- Contact our support team
- Subscribe to our newsletter
- Participate in surveys or promotions
This may include:
1.2 Invoice Data
When you use our invoice automation services, we process:
- Client and customer information
- Product and service details
- Pricing and tax information
- Payment terms and transaction history
- Business documents and templates
1.3 Technical Information
We automatically collect:
- IP address and browser type
- Device information and operating system
- Usage patterns and feature interactions
- Log data and error reports
- Cookies and similar tracking technologies
2. How We Use Your Information
Service Delivery
To provide and maintain our invoice automation services, process transactions, and manage your account.
Security & Protection
To protect against fraud, unauthorized transactions, and ensure platform security.
Communication
To send service updates, security alerts, and support messages.
Improvements
To analyze usage patterns and enhance our platform features and user experience.
Legal Basis for Processing
We process your personal information based on:
- Contractual necessity: To fulfill our services agreement
- Legal obligations: To comply with tax and business regulations
- Legitimate interests: To improve our services and prevent fraud
- Consent: For marketing communications where required
3. Data Sharing and Disclosure
We may share your information in the following circumstances:
3.1 Service Providers
We work with trusted third-party providers for:
- Payment processing (Stripe, PayPal)
- Cloud hosting and infrastructure
- Customer support and communication
- Analytics and performance monitoring
3.2 Legal Requirements
We may disclose information when required by law, such as:
- To comply with legal processes or government requests
- To enforce our terms and conditions
- To protect our rights, privacy, safety, or property
- In connection with business transfers or mergers
3.3 Business Partners
With your consent, we may share information with integration partners to enhance your experience with connected services.
Important: We do not sell your personal information to third parties for marketing purposes without your explicit consent.
4. Data Security
We implement comprehensive security measures to protect your information:
Encryption
All data is encrypted in transit (SSL/TLS) and at rest (AES-256)
Access Controls
Role-based access controls and multi-factor authentication
Network Security
Firewalls, intrusion detection, and regular security audits
Employee Training
Regular security training and strict confidentiality agreements
While we implement robust security measures, no method of transmission over the Internet or electronic storage is 100% secure. We continuously update our security practices to address emerging threats.
5. Data Retention
We retain your personal information only as long as necessary for:
After the retention period, we securely delete or anonymize your data. You can request early deletion of your data, subject to legal requirements.
6. Your Rights
You have the following rights regarding your personal information:
Right to Access
Request a copy of your personal data we hold
Right to Rectification
Correct inaccurate or incomplete information
Right to Erasure
Request deletion of your personal data
Right to Restrict
Limit how we use your data
Right to Portability
Receive your data in a machine-readable format
Right to Object
Object to certain processing activities
To exercise these rights, please contact us using the information in the "Contact Us" section. We will respond to your request within 30 days.
8. Third-Party Services
Our platform may integrate with or link to third-party services:
- Payment Processors: Stripe, PayPal, Razorpay
- Cloud Services: AWS, Google Cloud
- Analytics: Google Analytics, Mixpanel
- Communication: SendGrid, Twilio
- Support: Intercom, Zendesk
These services have their own privacy policies, and we encourage you to review them. We are not responsible for the practices of these third parties.
9. International Data Transfers
Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place, including:
- EU Standard Contractual Clauses
- Adequacy decisions where applicable
- Binding corporate rules
- Certification under Privacy Shield (where valid)
10. Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by:
- Posting a notice on our platform
- Sending an email to registered users
- Updating the "Last Updated" date
Continued use of our services after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy, please contact us:
Phone
+91 9129868608Response Time: We aim to respond to all privacy-related inquiries within 48 hours during business days.