Platform operator
Platform Admin dashboard
Day-2 operations: support escalations, feature flags, and tenant-level overrides.
Open tickets37P1: 2
Failed jobs4Retry queue
Rate-limit blocks (24h)126Top keys
At-risk tenants9Health score < 60
Trend
Team productivity
Support pod A118 cases/wkCSAT 4.6
SRE rotation14 deploys0 rollbacks
Role focus
- Tenant impersonation (audited) for break-glass support
- Quota tuning and burst allowances
- Content Security Policy & CORS management
- Marketplace/plugin approvals
Role key platform.admin — map JWT claims to routes; after login, navigate users here via your AuthService guard.