Client — Tenant inventory workspace (send X-Tenant-Id on API calls). Visibility follows enterprise RBAC.

Inventory

Returns & RMA

Return merchandise authorization, restocking, and refunds linkage.

Open RMAs22workflow

Restock rate68%30d

Credits pending$18kAR tie-in

QC failures2dock

Disposition paths: restock, refurbish, scrap; refund linkage to AR credit memo.

RMA	SKU	Reason	Disposition	Credit
RMA-4401	SKU-3390	Wrong voltage	Restock	$180
RMA-4398	SKU-4401	Damaged shipment	Scrap	$124
RMA-4395	SKU-9912	Customer changed scope	Restock	$62

Visibility: Customer service creates RMAs; warehouse completes inspections; finance approves credits above policy.